Dunkin', a popular chain of coffee and donut shops, has become a household name for millions of people worldwide. With its vibrant orange and pink logo, Dunkin' has established itself as a go-to destination for coffee lovers and donut enthusiasts alike. Founded in 1950, Dunkin' has grown into a global brand with thousands of locations in countries around the world. The brand is known for its wide variety of coffee options, including classic hot coffees, iced beverages, and specialty lattes. In addition to coffee, Dunkin' offers an extensive menu of freshly made donuts, breakfast sandwiches, and other delicious treats. Whether it's grabbing a quick coffee to start the day or indulging in a sweet treat, Dunkin' has become synonymous with quality and convenience.
Reviews
Was very disappointed normally go there for everything today I went to get an ice cream cone and I was overcharged one for the ice cream and then for the cone either wait over 10 minutes for the staff even notice me as they were all playing on their cell phone it was very sad and disruptive and I did not want to just walk away and not pay for food because I feel that’s rude. Staff needs to be better trained and there needs to be Communication
This place used to be great - convenient to get into and out of, friendly staff, and a decent selection of donuts and drinks. Since the remodel in January 2023, it's been awful. They never have iced tea - they offer green tea as a replacement. Today, the tea is so weak - no flavor and no color. Unfortunately, the employees don't care, either.
Got my usual from Dunkin but not my usual spot, this place is bad, I mean bad, coffee was burned and tasted horrible and the muffin, well it was so stale it didn't even rip apart like a muffin should, I probably could have thrown it threw a plate glass window and maybe ,maybe chip it, absolute trash, never again Palos location never again, you can keep your crusty musty muffin, and scorched earth coffee
The "kids" who work there don't care about getting your order right. Tried the order ahead thinking MAYBE they'll be able to read what I want and get it right...nope. Order through the drive through...forget it. ALWAYS the wrong order. My favorite is when I pay for items then they tell me it's not available and they have no idea how to refund from the app. The manager is more concerned about a profit than selling fresh product.
that manager rude as hell and the reason why the kids make stuff wrong is because that manager is rude and wants everyone rushing through things expecting them to get it right the first time. That manager don’t got that patience and just becomes rude to everyone. Don’t apply to this dunkin if you’re looking for a job. The manager and staff are rude.
Wrong information on Google about time says that they open till 10pm and the truth is that they open to 9.45 that's what I been told by people who work there, so don't spend 20 min driving to get coffee if you can't get there before 9.45 pm.
Is black tea ☕️ hibiscus 🌺 tea today? I would like a giftcard because I paid for hibiscus tea and I did not receive it. This store took my money and did not provide what I ordered.
Great Customer Service. The young woman working the drive through was very positive and cheerful. And the coffee was fresh and made the way requested which is becoming more of a challenge these days.
Location
12807 S Harlem Ave, Palos Heights, IL 60463, United States
Hours
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